Reference

Terms for Accounts, Tables and Wallets

Terms for DANA, OVO, GoPay and QRIS funding, account checks, and game-session records are gathered here so you know the rules before you open an account.

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CONTACT ROUTES

Questions About Terms and Account Steps

A Terms question should reach the team that can see your account record, not a generic inbox. Use Live Chat for quick clause checks, the Message Center for wallet documents, or ask for a WhatsApp callback when the wording affects your next account step. Our staffed hours are 10:00 to 02:00 WIB, and we keep policy replies connected to your ticket so you can refer back before funding or requesting a payout.

Team online

Live Chat

Open Live Chat from the account menu between 10:00 and 02:00 WIB. Send your account name and the clause you are asking about, and we will keep the reply tied to that case.

Message Center

Use the Message Center after login when your question includes wallet records or a disputed game session. The ticket stays inside your account, so our team can compare Terms wording with your history.

WhatsApp Callback

Ask for a WhatsApp callback through Live Chat if you need a spoken explanation. We will confirm your mobile number first, then discuss account rules without asking for your password.

ACCOUNT RECORDS

How We Keep Terms Records

Terms only work when records are handled consistently. We connect acceptance history, login security, wallet references and game-session logs to your account so disputes can be checked against the same wording you…

Account data

We store the name, mobile number, wallet reference and verification status you provide during account creation. These details support Terms enforcement, payout checks and contact about clauses that affect your account.

Session logs

Game sessions for Lightning Roulette, Aviator and sportsbook markets keep time stamps, stake values and result records. If you raise a Terms dispute, those logs help us match the clause to the round.

Cookie choices

Cookies remember language, login status and security prompts on your mobile browser. The Terms explain that removing cookies may log you out and may require another one-time verification step.

Security path

Check Account > Security > Sessions when you want to see recent device activity. If a device looks unfamiliar, contact us before placing another stake so we can lock and verify the account.

Retention window

We keep account and wallet records as long as needed for payments, disputes, security checks and legal duties. When records no longer serve those purposes, we remove or anonymise them.

Change requests

If your mobile number, name spelling or wallet reference is wrong, ask us to correct it through Live Chat or the Message Center. We may request matching DANA, OVO, GoPay or QRIS proof.

Terms Questions You May Search

The questions below focus on how our Terms & Conditions affect your account, wallet, game sessions and contact rights. Read them before you fund the cashier or dispute a round, because most answers depend on the clause active when the account action happened. If your case includes a payment record or verification step, send that context through the contact route listed above.

You accept the Terms that cover account creation, password care, wallet funding, gameplay records and payout checks. Read the version on this page before you continue, because later updates may apply after we post them.

Yes. We may change them for payment rail updates, product changes, security needs or legal duties. We show the active version here, and continuing to use your account means you accept that version.

Yes. The Terms explain how deposits are credited, how payout checks are matched to your wallet identity, and why we may ask for proof when a DANA, OVO, GoPay or QRIS record does not match.

Each round creates a time stamp, stake record and result entry. If you question a session, we compare those records with the game rules and the Terms clause that applies to disputes.

Contact us before you fund the wallet or request a payout. We may ask for matching wallet proof and verification steps, because the Terms require accurate personal and payment details.

Access depends on local law. We may restrict, pause or close account activity if eligibility, payment availability or legal rules in your area do not allow us to provide access.

Start with Live Chat between 10:00 and 02:00 WIB, then use the Message Center if documents are needed. Include the clause, game round or wallet record so we can trace it.

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